By examining data from employee surveys and performance reviews, Google’s people analytics team identified eight key behaviors demonstrated by the company’s most effective managers.
Is a good coach
Empowers the team and does not micromanage (See the sidebar “How Google Defines One Key Behavior”)
Expresses interest in and concern for team members’ success and personal well-being
Is productive and results-oriented
Is a good communicator—listens and shares information
Helps with career development
Has a clear vision and strategy for the team
Has key technical skills that help him or her advise the team