Secure Early Wins

Low-hanging fruit trap

This trap catches leaders when they expend most of their energy seeking early wins that don't contribute to achieving their longer-term business objectives.

Plan Your Waves

Each wave should consist of distinct phases:

• Learning
• Designing the changes
• Building support
• Implementing the changes
• Observing the results

Problematic Behavior Patterns - page 120

Promising Basic Principles

• Focus on a few promising opportunities
• Get wins that matter to your manager
• Get wins in the right ways
• Take the STARS portfolio into account
• Adjust for the culture

Early Wins Evaluation Tool - page 129

FOGLAMP project checklist

• Focus: What is the focus for this project?
• Oversight: How will you oversee this project?
• Goals: What are the goals and the intermediate milestones and time frames for achieving them?
• Leadership: Who will lead the project?
• Abilities: What mix of skills and representation needs to be included?
• Means: What additional resources, such as facilitation, does the team need to be successful?
• Process: Are there change models or structured processes you want the team to use?

Leading Change

Avoiding Predictable Surprises

• The external environment
• Customers, markets, competitors, and strategy
• Internal capabilities
• Organizational politics